FAQs
DELIVERY & DISPATCH?
We are open Mon-Fri 8.30am-5pm. We only ship during the week and the couriers we use only deliver Mon-Fri., Except UPS and Royal Mail. Processing time is usually a full working day and delivery is stated as ‘Next Day’ but we have come to learn that this can really mean anything and is interpreted by couriers as they see fit.
If you have an urgent request, always get in contact with us and never assume it will reach you on time, we can try and help if you talk to us.
VISITING & COLLECTING?
Please make an appointment, if you want to visit. Then we will be expecting you and will have goods ready for you to look at or to purchase & take away.
We don’t have an official shop, showroom, we are a mail order business with a warehouse. But we do welcome visitors with an appointment. We can save time and money not packing items and you can save money that we discount from products where no couriers are required :-)
Call a staff member on 01777 717941 to make an appointment to visit.